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Drysdale Motorcycles Returns Policy

Returns & Refund Policy

Thanks for shopping at Drysdale Motorcycles. If you are not entirely satisfied with your purchase, we're here to help. When your goods are delivered please check that the order is complete and not damaged. In the event that your order is visibly damaged, do not accept the order and enter on the delivery note “Damaged” along with a brief description of how or where the item is damaged. Unwanted goods carry a 14 day returns policy from the date of order. To be eligible for a return,  your item must be unused and in the same condition that you received it. Your item must be in the original packaging and in a NEW resalable condition including instructions, leaflets, components and labels. Your item needs to have the receipt or proof of purchase. To proceed with a refund please contact us on 01738 451050 or email websales@drysdalemotorcycles.com within 14 days we will provide you with a returns authorisation number.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 2 -3 working days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please Contact Us. If you have any questions on how to return your item to us, contact us by phone 01738 451050 Email: websales@drysdalemotorcycles.com. You must obtain proof of posting as we will not be held responsible for non-delivery of goods to our address. We suggest you use a postal tracking system.

Faulty or damaged goods

You can return faulty or damaged for repair if this is not available a replacement. Please contact us on 01738 451050 or email websales@drysdalemotorcycles.com

Returns Address

Drysdale Motorcycles

1 St Leonards Bank

Perth

PH2 8EB

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Drysdale Motorcycles Delivery information

Free Delivery on orders over £100

We aim to deliver your order as quickly as possible; we can deliver most items within 2-5 working days. There may be some items where it takes a little longer.

Our delivery charges vary depending on the type of items that you have ordered and in some cases your postcode. The delivery charge is for your total order, if your order is made up of a mixture of small/medium sized products you will incur a 'standard delivery' charge but if you include a large item your delivery charge will be at the higher price.

The majority of our products can be delivered to all of the UK, but for Highlands/Islands/N Ireland and some remote areas this may take a little longer and cost a little more. Our delivery charges start at £4.99 for small items, medium items cost £7.95 and larger items cost £10.95

Some items are delivered directly from the manufacturers and these items may take a little longer to arrive.

If you have any questions on the delivery of your item please call 01738 451050.

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Drysdale Motorcycles Terms & Conditions

Email Disclaimer

This communication is confidential and intended for the addressee only. Its contents may contain information that is confidential, subject to copyright, constitutes a trade secret or has opinions that are not representative of the Company. Dissemination, forwarding or publication of this communication and/or associated communications, be they verbal or in writing, is prohibited.

The Internet is not necessarily secure as information could be intercepted, corrupted, lost, destroyed, contain viruses, arrive late or incomplete and the Company accepts no responsibility for the integrity of this communication or any subsequent changes made to it. The Company's Conditions of Business may apply to this communication. Pricing for goods & services illustrated remain subject to change and availability. E&OE. Messages sent to and from us may be monitored.

Liability

Every attempt has been made to ensure the accuracy and reliability of the information provided in this Website. However, Drysdale Motorcycle Company makes no warranty, guarantee or promise (expressed or implied) concerning the content or accuracy of its contents.

Third Parties

Drysdale Motorcycle Company neither endorses nor is responsible for any third party sites, references or links displayed on or arrived at as a result of using this Website.

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